Click each step to follow the guide. You can also use the arrow keys on your keyboard.

  • 1. After logging in (read the How do I sign in? topic) and selecting Bill Analyser. Choose the level of account desired from the accounts hierarchy list.
  • 2. You can only Tag calls as Personal or Business against individual numbers. Select the desired account/ mobile number.
  • 3. Click View Invoices.
  • 4. This will bring up the invoices attached to this number. To begin Tagging, click the Actions icon next to the desired invoice.
  • 5. Click Tag.
  • 6. To tag calls, click on all relevant entries.
    Note: You may need to scroll down and click Load more to see alll call information.
  • 7. Select an option: Either Personal, Business or Not tagged.
  • 8. The list will update. Numbers tagged as either will be marked to always display as either Business or Personal in future invoices.
  • 9. To Filter and display only specific call types (E.g. Personal Calls), click Filter.
  • 10. Click Personal.
  • 11. Only calls tagged as personal will display. To download this as a report, click the Actions icon and click Run Tag Usage Detail Report.