Click each step to follow the guide. You can also use the arrow keys on your keyboard.

  • 1.

    Go to www.o2.co.uk/myo2business and click Sign In.

  • 2.

    Type your username and password and click Sign in.

  • 3.

    Click View and manage your account.

  • 4. If you require more than 24 PAC/ STAC/ SI requests, scroll and fill out the Create new service requests form.
  • 5.

    If you require less than 24 PAC/STAC/SI requests, hover over Manage Contracts.

  • 6. Click Request PAC/STAC/SI.
  • 7.

    Click the Search by drop down menu.

  • 8.

    Choose to search by Mobile Number or User name.

  • 9.

    Enter the desired number(s) to search for.

    To search for more than one number or user name separate each with a comma.

  • 10. Click Search.
  • 11.

    Select the desired numbers from the list or to select all users in the list click Select all.

  • 12.

    Click Continue to details.

  • 13.

    Use the radio buttons to select the desired request type, either PAC, STAC or Switching info.

  • 14.

    Scroll down and click Continue. [check as included screenshot does not show button]

  • 15.

    Click Continue.

  • 16.

    Take down the Service Request Number.

    This will be used to check your service request summary for updates.
  • 17.

    To view your service request summary click View service requests.

  • 18. Your service request details will be displayed.
    Information requested will be delivered back into My O2 Business within 2 working days.