Click each step to follow the guide. You can also use the arrow keys on your keyboard.

  • 1. After you've logged in (read the How do I sign in? topic) and selected Bill analyser, you'll see the Account management page. You can find the FAQ in Bill Analyser by clicking on Support in the top navigation bar.
  • 2. You will either be forwarded directly to the O2 website or will be required to click the link on screen.
  • 3. You can also find help in My Account by clicking Help & Support in the top navigation bar.
  • 4. Or simply click here for more help and support on the Billing or Accounts section.